Here are some help find answers to your questions.
Q :
How do I order a container from #2 Indonesia Furniture Producer Exporter ? A : All you have to do is go through the catalogue, write down the codes, quantities, and fabric selection (where applicable), and fax the information to us. In return, we will send you an order confirmation stating the lead time along with the total cost of your order. Once you have reviewed your order, make any necessary changes, sign your order and fax it back to us.
Q :
Can I choose what I put on my container? A : Absolutely! Just tell us which and how many items you want. If the item is not in our catalogue, but you know it is being produced in Indonesia, just send us a picture of the item, and we will do our best to add it to our product line.
Q :
Can I mix different product lines on my container? A : Absolutely! You can choose from our reproduction mahogany furniture, colonial teak, garden teak, painted whitewash, Venetian mirrors, and our new line of pine furniture.....
Q : What is the cost of a container?
A : Most 40ft containers cost between $8,000 and $15,000. The actual number varies according to the product mix in your container.
Q : How many pieces will fit on a container?
A : Approximately 180 to 225, depending on what pieces you choose.
Q : Can a container be shipped anywhere?
A : YES we shipping overseas worldwide.
Q :
Are pre-loaded containers available? A : Yes, occasionally. Please call for availability.
Q :
What kind of finish do you offer? A : We offer two finishes for our reproduction mahogany line: the traditional red mahogany sprayed finish, and our hand-rubbed brown finish. Sample pictures will be available on our website soon. If you would like wood samples, please call or e-mail us.
Q :
Where #2 Indonesia Furniture Producer Exporter currently ship? A : We ship all over the world to countries like Japan,Italy,Canada, The Dominican Republic, Brazil, United Kingdom, USA ,Germany .
Q :
How do you pack the container? A : We use a three-step packing process. First, a water-resistant wax paper, followed by single-sided corrugated cardboard. Finally, on the edges and tops, we use a heavy cardboard to protect the items from rubbing against each other in the container.
Q :
How long will it take to get my container? A : Most containers are shipped within 4 to 6 weeks after we have received a fax of down payment.
Q :
When do I have to pay for my container? A : We offer a discount for early payment, but the net amount of the invoice is due 14 working days after the container is shipped from the factory. Please see the "Terms & Conditions" on our website.
Q :
What do I do if some of the items on the container arrive damaged? A : Since every situation is different, each damage claim is handled on a case-by-case basis. In general, however, any manufacturing defect or damage that results from improper packing, and is in excess of 5% of the value of the shipment, is covered by the factory. Please see the "Terms & Conditions" on our website.
Q :
How can I get a price list and catalogue? A : click here. support request.